Tax Time... Ain't it fun... :/
Gotta love phone tag with "foreign" people???
Yippee!! At one point, I was on a chat thingy for the program I was using, attempting to work through a software glitch. I waited over an hours while the following four lines alternated about one per minute....
One of our Customer Specialists will be right with you.
All agents are currently busy. Please stand by.
An agent will be with you in a moment. Thank you for your patience.
The next available Agent will be with you in a moment.
Needless to say, the screen was full of shit :P
Then I get the message:
Onisokonikumen S: How may I assist you?
Oh great, I thought, and proceeded to write out my issue.
Then he answers:
Thank you for your patience. It will be another moment.
Several minutes later, he comes back with...
Looking into it.
Then I get this fucking message:
Thank you for contacting us. You may now close this window.
Your session has ended.
Like seriously!?
What kind of fucking customer service is that??
After more bullshit, I finally got to the nitty-gritty of it.
And I have to say it was really easy, compared to the previous years.
Looking at a bigger picture here, if feels so weird to do these "simple" things, not thinking about how it could affect EVERYONE else. To live just for me, and my daughter of course as she is part of me. I just can't remember ever having this feeling.
And I'm loving it more and more everyday :-)
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